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Repair Procedures

If this is a life threatening emergency call 911

It is our goal to make all required repairs to your home in order to make your stay comfortable. Please note that Nevada law, and your lease agreement, define the legal requirements and expectations on who is responsible for repairs in rental properties in Nevada

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1. All non emergency repair requests may be made through your resident portal.
2. If you are unable to make your repair request online, contact Sara Sharkey at 775.846.9291 or Kaylie Sharkey at 775.842.0070

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What is considered an emergency?
An emergency request to the above number should only be made if your health or safety is threatended, or damage to the property is being casued. For example, no heat or hot water in winter temperatures IS an emergency,; no air-conditioning in the summer is NOT an emergeny. A leaking water heater is an emergeny, but a drippy faucet is NOT and emergency.

 

 

Per the terms of your residential lease agreement you are responsible, at your own expense, for certain repair items. If you submit a repair request for one of the below listed items you may be back billed for the cost of the repair.

Click the above link to view self help repair videos on common repair items for which you may be responsible.

  • Toilet backups

  • Slow draining sinks or tubs

  • Garbage disposal malfunction

  • Reset electrical breaker

  • Smoke / CO2 detector battery replacment

  • Pest control

  • Furnace filter replacement (to be done quarterly)

 

Important

Repair or damage caused by your negligence or misuse is your responsibility. In such cases, repairs will be made, but you will be charged for the cost of the labor and materials.

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©2022 by Sharkey Team at Re/Max Professionals.

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Disclaimer: Neither Re/Max Professionals, nor Sara Sharkey or Kaylie Sharkey represent any content on this website, including videos, as legal advice. It is shared as informational only and it is up to the user to use this information responsibly. We recommend the user seek legal advice before relying on any information herein. All content expresses the views of the author as of the date indicated and such views are subject to change without notice. We have no duty or obligation to update the information contained herein. All information is being made available for educational and entertainment purposes only and should not be used for any other purpose. We believe the information contained is reliable, however we cannot guarantee the accuracy of such information and we have not independently verified the accuracy or completeness of any information given. This information may not be copied or used in whole or in part, in any form without prior written consent.

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